Cyara
IVR Testing • Contact Center Testing • Customer Experience Testing • Contact Center Monitoring • Chat Testing
201 - 500
💰 Private Equity Round on 2022-01
Customer Success Manager
October 4
Cyara
IVR Testing • Contact Center Testing • Customer Experience Testing • Contact Center Monitoring • Chat Testing
201 - 500
💰 Private Equity Round on 2022-01
Description
• Leading Automated CX Assurance Platform provider • Helps brands deliver better customer experience with less effort • Supports entire CX software development lifecycle
Requirements
• 3+ years in a Customer Success Role • Experience managing large, multinational accounts • Ability to negotiate large, complex renewals • Confident in presenting to senior customer executives • Strong technical acumen to add value to customer discussions • Strong program management skills • Previous experience in SaaS environment or telecoms
Benefits
• Flexible work environment • Competitive compensation • Inclusive workplace culture
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