Solution Architect - Consultant - Sales Engineer

December 2

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Cyara

WebsiteLinkedInAll Job Openings

IVR Testing • Contact Center Testing • Customer Experience Testing • Contact Center Monitoring • Chat Testing

201 - 500 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2022-01

Description

• Cyara is the world’s leading Automated CX Assurance Platform provider. • Helping leading brands across the globe deliver better CX with less effort, cost, and risk. • Supports the entire CX software development lifecycle. • Ensures enterprises can build flawless customer journeys across voice and digital channels. • Reduces the risk of customer-facing defects. • Trust by recognizable brands across the globe to deliver customer smiles at scale. • Seeking an experienced Solutions Architect to join our dynamic team.

Requirements

• 5+ Years in a presale's role presenting to C and V level prospects. • Bachelor's degree in computer science, Information Technology, or related field experience. • Proven experience as a Solutions Architect, Sales Engineer, or similar role, preferably with a focus on CX, call centre, IVR or related technologies. • Strong technical acumen, with the ability to design solutions and integrate complex systems. • Excellent communication and presentation skills, with a proven ability to engage and persuade technical and business audiences. • Strong analytical and problem-solving skills, with a consultative approach to addressing customer needs. • Ability to collaborate effectively with sales teams and other internal stakeholders. • Willingness to travel as needed to meet with customers, tradeshows, corporate events globally and participate in sales engagements.

Benefits

• Flexible work environment • Competitive compensation • Results-oriented work culture • Family-first atmosphere • Team-oriented environment