Account Manager

September 16

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Description

• Manage strategic relationships with a portfolio of Fortune 500 and Enterprise clients to elevate their workflow • Ensure Dataminr’s critical alerts are getting into the right hands at the right time so clients can make faster decisions • Help clients identify and solve their most difficult data challenges • Develop strategic, consultative relationships with Corporate Risk clients to understand their goals • Partner with internal teams to develop, implement, and deliver onboarding, training, and usage plans tailored for each customer • Developing, executing, and managing growth strategies to drive user acquisition, retention, and revenue growth within existing accounts • Manage your opportunity pipeline from week to week, providing accurate and timely forecasts to management • Attain quarterly targets for bookings in your book of business, on-time renewals, and overall critical renewal and expansion metrics • Increase penetration in your book of business through existing product portfolio and new offers

Requirements

• 4-6 years of Enterprise software or SaaS sales experience • Proven track record of hitting/exceeding quota, including identifying upsell and cross-sell opportunities • Ability to communicate complex concepts to a wide range of audiences, including technical and non-technical customers • Ability to thrive in a fast-paced environment, problem solving in real-time • Self-motivated and an ability to handle multiple competing priorities in a fast-paced environment • Outstanding communication and presentation skills with a strong focus on delivering the best possible client experience • Knowledge of publicly available information and social media analysis efforts of enterprise organizations, including but not limited to corporate security, risk, or crisis management a plus • Must be willing to travel domestically as needed (approximately 25%)

Benefits

• Comprehensive medical, dental and vision insurance plan options for employees, domestic partners and their dependents • Generous PTO, flexible sick days and remote working options • Paid parental leave and family forming benefits • Mental health benefits and support • Company equity (RSUs)

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