Account Manager
October 20
Description
• Develop professional relationships with clients to enhance online presence. • Maintain customer relationships, building value, retaining customers, and selling additional services. • Communicate effectively about services and their value to dealers. • Understand website and marketing products and services. • Manage assigned accounts focusing on revenue growth and retention. • Conduct monthly reporting calls and assess service quality. • Facilitate smooth client onboarding with the Site Production Team. • Handle customer inquiries and ensure resolution. • Keep records of customer interactions and identify retention risk.
Requirements
• 2+ years of Customer Service experience • 2+ years of experience in B2B sales and a proven track record of success. • 1+ year of Digital Marketing experience preferred. • Experience working with a CRM preferred • Excellent Time management and Organizational skills • Strong Communication and Interpersonal Skills • Adaptable, Energetic, Team-Player Attitude • Ability to type 45 wpm. • Ability to multitask efficiently. • Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps • Strong technical aptitude and ability to learn quickly.
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