Senior Product Operations Manager - EMEA

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Deel

WebsiteLinkedInAll Job Openings

Payment Services • independent contractors • remote hiring • remote work • financial service

1001 - 5000

💰 $50M Venture Round on 2022-05

Description

• As a Senior Product Operations Manager, you will play a crucial role in establishing strong connections between our product and user-facing teams. • With our talented Product Managers, you will lead the development of new features, improve existing features, and shape the product processes from scratch. • Collaborating closely with support, sales, and success teams, you will ensure a seamless feedback loop, enabling continuous product improvements. • You will have the opportunity to directly engage with our users, gaining invaluable insights into their specific use cases and challenges and integrating those in our product. • This is an instrumental, cross-functional role that will be pivotal in our scaling efforts. • Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience. • Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development. • Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way. • Drive major company launches and global rollouts, ensuring successful product deployments. • Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements. • Identify root causes of issues and develop effective solutions to address them. • Design and implement complex operational systems and processes to optimize product operations.

Requirements

• Minimum of 4 years of experience in product operations role working closely with product and engineering teams. • Solid experience with integrations & APIs is an absolute must for this role • Solid analytical skills (data driven) • Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases. • Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements. • Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions. • Strong multitasking skills with the ability to manage multiple priorities simultaneously. • Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done. • General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage). • Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills. • Prior experience in a fast-paced, product-driven tech company and payroll is a huge advantage

Benefits

• Provided computer equipment tailored to your role • Stock grant opportunities dependent on your role, employment status and location • Additional perks and benefits based on your employment status and country • The flexibility of remote work, including WeWork access where available