Global Revenue Enablement Manager - Retention and Growth

3 days ago

Apply Now

Receive Emails with Similar Jobs

Degreed

WebsiteLinkedInAll Job Openings

Education • Credentials • Social Recruiting • EdTech • Education Technology

501 - 1000

💰 Venture Round on 2021-07

Description

• At Degreed, we believe that learning is the key to unlocking opportunities. • As the premier upskilling platform, we empower individuals to connect their skills and ambitions with meaningful growth opportunities. • By integrating everything people use to learn—skill insights, courses, videos, articles, and projects—we create personalized pathways for career advancement. • Our mission is to discover, empower, and celebrate the next generation of global expertise. • Join us in shaping the future of learning and workforce development. • You will partner with our Customer Success & Key Accounts Team, focusing on driving customer satisfaction and revenue growth through retention and upselling. • Shape the enablement strategy for teams that engage with customers post-sale. • Work with a collaborative team of leaders, customer success managers, and key account directors to build impactful programs that ensure long-term client relationships. • If you are passionate about helping teams win and seeing highly satisfied customers, this role will offer you the chance to make a significant impact while developing your own skills in a dynamic, inclusive environment.

Requirements

• 5+ years of experience in customer success or enablement with a strong background in customer lifecycle management, renewal processes, and upsell/cross-sell strategies. • Capable of developing long-term strategies while tracking key customer success metrics, using data to continually optimize enablement programs. • Excellent communication skills with the ability to simplify complex concepts and present customer-first strategies to diverse audiences. • Proven ability to work cross-departmentally with sales, marketing, product, and other stakeholders to ensure alignment of customer success initiatives with broader company goals. • Thrive in a fast-paced environment and have a passion for discovering new ways to enhance customer centric enablement through technology, AI, and process improvement. • Strong organizational skills with the ability to juggle multiple initiatives simultaneously, all while maintaining a sharp focus on deadlines and key deliverables. • Knowledge of adult learning principles and a track record of creating engaging, training programs. • You're independent, goal-oriented, and driven to collaborate effectively with others. You’re constantly seeking ways to improve and enjoy solving challenges. • Experience with Learning Experience Platforms, Articulate, Gainsight, Gong, Synthesia, Retell.ai tools. Video editing skills to create dynamic and engaging training content are a plus.