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Intelligent Scheduling • Accountability • Attendance • Integration with Payroll • Compliance
201 - 500
6 days ago
Make a difference to the lives of shift workers around the world
Intelligent Scheduling • Accountability • Attendance • Integration with Payroll • Compliance
201 - 500
• Provide level two technical support for Deputy ecosystem and related integrations; • Triage technical issues, resolve problems independently and escalate where appropriately; • Taking ownership of customer technical issues, including initial troubleshooting, identification of root causes, and issue resolution and communication; • Achieve and maintain targeted case statistics such as number of cases closed or issues resolved, along with other established goals; • Provide professional-level conversations with customers to gather information, troubleshoot, and resolve their technical inquiries. • Identify and submit issues for advancement to the Engineering team. • Document actions in tickets to effectively communicate information internally and to customers.
• 2+ years of experience in supporting SaaS solutions for international customers • RestAPIs, Javascript or scripting experience • BSc Degree or equivalent skill experience • Excellent communication skills and the ability to work in a fast-paced, team environment • Experience in a cloud environment - an advantage • Very customer-oriented and friendly - drive to achieve a satisfied customer, not just a technical resolution • Self-starter, able to learn new technologies "on the fly" • Collaborative team player • Ability to prioritize, manage time effectively and multitask
Apply Now6 days ago
201 - 500
Provide technical support for Teamworks' software solutions in sports technology.
September 10
501 - 1000
Be the IT specialist for WideOrbit's technical application support.
🇺🇸 United States – Remote
💵 $70k - $90k / year
💰 Secondary Market on 2015-10
⏰ Full Time
🟢 Junior
📞 Support Engineer
September 10
501 - 1000
Provide technical support for Clari + Groove customers, ensuring their success.
🇺🇸 United States – Remote
💵 $77k - $115k / year
💰 $225M Series F on 2022-01
⏰ Full Time
🟢 Junior
📞 Support Engineer
🗽 H1B Visa Sponsor
September 10
51 - 200
Client-facing Support Engineer at Nerdio, focusing on AVD deployments.
🇺🇸 United States – Remote
💵 $60k - $70k / year
💰 Series B on 2022-12
⏰ Full Time
🟢 Junior
📞 Support Engineer
September 6
201 - 500
Pharmacy Technician assisting in Utilization Management for RightwayRx.
🇺🇸 United States – Remote
💵 $22 / hour
💰 $100M Series C on 2021-03
⏰ Full Time
🟢 Junior
📞 Support Engineer
🗽 H1B Visa Sponsor