Senior Telecom Cloud Pricing Specialist

4 days ago

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Digital Direction

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Digital Direction is a leading provider of tailored telecom management solutions, specializing in telecom expense management, audits, and digital transformation services for businesses since 2002. With a focus on maximizing savings and minimizing hassle, Digital Direction leverages extensive industry expertise to optimize telecom expenses and enhance IT operations for a diverse range of clients, including major corporations in healthcare, finance, and manufacturing. Their proprietary platforms and experienced team ensure accurate billing, cost recovery, and ongoing management of telecommunications services.

Outsourced Telecom Management • Telecom Audit • Telecom Inventory • Telecom Project Management • Telecom RFP and Contract Negotiation

11 - 50 employees

Founded 2002

📡 Telecommunications

💳 Fintech

📋 Description

• Represent Digital Direction as part of a Managed Telecom Team for existing and new customers. • Interface with clients and vendors to facilitate client orders. • Customer service function supporting clients in changes to their telecom environment. • Establish relationships with key stakeholders for telecom management services. • Create pricing proposals and report data for client business reviews. • Participate as lead analyst in client Audit/TEM/MTS meetings. • Collaborate with internal teams for client success metrics tracking.

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field. • 3+ years of pricing desk experience within the telecom industry. • 5+ years of experience in telecom/cloud/IT (Channel experience preferred), with high market exposure to all the different industry providers. • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships. • Strong analytical skills with the ability to interpret and communicate data insights to clients. • Proven track record of achieving client satisfaction and pricing targets. • Strong project management skills, with the ability to manage multiple clients and priorities simultaneously. • VERY HIGH knowledge of telecom products, services, and providers, including voice, data, and cloud solutions. • VERY HIGH knowledge of telecom contract language and contract negotiation. • Ability to work collaboratively with cross-functional teams to achieve client success goals. • Experience with Microsoft Dynamics CRM and data analytics tools.

🏖️ Benefits

• Virtual office (remote)