Key Account Manager - US Federal Defense Market

January 21

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Digital Science

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Digital Science is a company dedicated to enhancing the research lifecycle through innovative technology solutions. They aim to make research processes more efficient, data more effective, and collaboration more seamless, thus driving progress in academic and industry settings. Their product portfolio includes services such as Altmetric, Dimensions, Figshare, Overleaf, and more, which support various research stages from data management to publication. They focus on advancing open and responsible research while maintaining partnerships across academic, governmental, and industrial sectors. Digital Science actively contributes to the evolution of open access and research integrity standards.

Text Mining • Incubator • Science • Artificial Intelligence • Machine Learning

501 - 1000 employees

Founded 2015

🔬 Science

📚 Education

🏢 Enterprise

📋 Description

• We are Digital Science and we are advancing the research ecosystem. • We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. • In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. • As part of the global and dynamic Government, Funder and Nonprofit team, you will further develop a large network of contacts within the US Federal Defense community to uncover specific opportunities for DS products and services. • You will develop strong relationships with US Federal Defense customers, connect with key business executives and stakeholders and identify new business opportunities among existing customers. • The Senior Account Manager represents the entire range of company products and services to a distinct territory while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. • The role is a core role within the Government, & Funder and Nonprofits organization and the individual joining the team has the opportunity to develop the role into a people leadership role within 12-24 months.

🎯 Requirements

• You will have extensive demonstrable experience of achieving sales targets & new business generation in a similar role. • You have sold products which require the agreement of a range of stakeholders including senior management. • You have experience selling products and services similar to Digital Science offerings to US government agencies. • You have existing relationships in the US Federal Defense community, ideally in positions related to research, evaluation, library, or similar. • You are experienced in supporting sales of information solutions/software (i.e., instead of content). • Having worked in a matrix environment, you will have experience of supporting complex sales processes. • You have a working knowledge with mainstream CRM (e.g., Salesforce). • You are a skilled negotiator and business leader. • A natural leader, you are able to motivate and lead your team to successful outcomes. • You will be a strong communicator and able to present your findings to a varied audience through written and verbal presentation. • You will be comfortable working in a fast paced, changing environment and utilize this to empower your career with us. • A naturally people-centric person, you excel in building and maintaining relationships. • You take initiative and have enthusiasm about your customers, your team and your business. • With exceptional organizational skills and business planning, you are able to both work and lead under pressure. • Detail oriented, you possess a high level of detail and data accuracy and ownership. • Experience of team leadership, coaching or mentoring is advantageous.

🏖️ Benefits

• We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective. • The talent we secure is fundamental to us achieving our vision and our growth plans. • We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. • Please note that, in light of vaccination mandates for US Government contractors, Digital Science requires that all US-based employees are fully vaccinated against COVID-19, subject to approved accommodations.