Doppel
Doppel is an AI-driven security company specializing in brand protection and digital risk management. Recognized as a leader in the G2 Grid® Report for Brand Protection, Doppel combines artificial intelligence with human expertise to detect and dismantle threats like phishing, impersonation, and crypto scams. Their services cater to a wide array of industries, providing proactive defense across websites, social media, and the dark web. Doppel's solutions include anti-phishing, executive protection, and threat intelligence, ensuring comprehensive digital safety for high-profile figures and major brands. With a focus on rapid threat response and cost-effectiveness, Doppel enhances trust and security for clients worldwide.
Customer Success Manager
March 26
Doppel
Doppel is an AI-driven security company specializing in brand protection and digital risk management. Recognized as a leader in the G2 Grid® Report for Brand Protection, Doppel combines artificial intelligence with human expertise to detect and dismantle threats like phishing, impersonation, and crypto scams. Their services cater to a wide array of industries, providing proactive defense across websites, social media, and the dark web. Doppel's solutions include anti-phishing, executive protection, and threat intelligence, ensuring comprehensive digital safety for high-profile figures and major brands. With a focus on rapid threat response and cost-effectiveness, Doppel enhances trust and security for clients worldwide.
📋 Description
• Our business is growing fast, so we're expanding our customer success team! • The ideal candidate has exceptional work endurance, embraces working in a fast-paced, unstructured environment, and is looking for an opportunity to work directly with the biggest brands across Fortune 500 and Web3. • We’re remote-first, hire all across the US, and regularly host in-person social events!
🎯 Requirements
• 3+ years of CSM or AM SaaS experience, with a strong preference for legal or cybersecurity. • Ability to understand and speak the language of sophisticated customers operating in legal or cybersecurity. • Passion for building strong relationships with customers. • Willingness to be scrappy and assist with customer success and/or sales operations; e.g. setting up and monitoring customer trials, staying on top of on our various customer communication channels (Slack, Telegram, Discord, etc.).
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