DoseSpot
DoseSpot provides ePrescription software enabling clinicians to electronically write and transmit prescriptions to pharmacies. The solution is Surescripts certified and eases the administrative burden of the prescription lifecycle by integrating with EHRs. Clinicians can prescribe medication without leaving their core workflows and remain compliant with state-specific and federal regulations for prescribing medication and controlled substances. Founded in 2009 and based in Dedham, MA, DoseSpot serves more than 300 healthcare clients ranging from digital/telehealth firms, hospice pharmacies, and EHR and practice management software companies to dental services.
EHR • Dental EHR • Telehealth • Telemedicine • Surescripts
51 - 200 employees
Founded 2009
💰 Private Equity Round on 2022-01
Technical Support Specialist - Level 2
December 20, 2024
🇺🇸 United States – Remote
💵 $70k - $77k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🦅 H1B Visa Sponsor
DoseSpot
DoseSpot provides ePrescription software enabling clinicians to electronically write and transmit prescriptions to pharmacies. The solution is Surescripts certified and eases the administrative burden of the prescription lifecycle by integrating with EHRs. Clinicians can prescribe medication without leaving their core workflows and remain compliant with state-specific and federal regulations for prescribing medication and controlled substances. Founded in 2009 and based in Dedham, MA, DoseSpot serves more than 300 healthcare clients ranging from digital/telehealth firms, hospice pharmacies, and EHR and practice management software companies to dental services.
EHR • Dental EHR • Telehealth • Telemedicine • Surescripts
51 - 200 employees
Founded 2009
💰 Private Equity Round on 2022-01
📋 Description
• PE-backed start-up, DoseSpot is a dynamic and innovative leader in electronic prescribing software • Hiring a Technical Support Specialist, Level 2 to provide secondary support and technical ownership of new customer integrations • Looking for a customer focused team player who can provide efficient and effective resolutions
🎯 Requirements
• Associate’s degree in software or other technical related field • 2+ years of Technical Software/IT Support experience in a customer facing role, providing exceptional customer service • Experience with programming languages (C++, Python, HTML, CSS) preferred • Proficient in the use of Microsoft Office Suite and Salesforce as a case management tool • Must have strong understanding of and experiencing working within the technical aspects of APIs • Experience using Postman and a SQL database is required • Experience creating and enhancing troubleshooting and training documentation • Strong problem-solving and analytical skills in solving complex technical cases • Excellent communication skills (oral, written, and presentation) and experience with adapting communication styles to various audiences
🏖️ Benefits
• Remote work environment with a flexible work schedule to encourage work-life balance • Annual company offsite • Generous leave package including flexible time off policy that encourages team members to take time off to relax and recharge; plus 13 paid holidays, paid sick leave, and paid parental leave • Medical, dental, and vision insurance for you and your family, plus a company funded FSA & HSA (dependent on which medical plan you choose) • 401(k) company match • One-time workspace reimbursement to help you optimize your remote workspace
Apply NowSimilar Jobs
December 17, 2024
Join Five Sigma as a Customer Support Engineer, managing customer issues for our AI claims platform. Apply your technical skills to ensure customer success in a remote role.
🇺🇸 United States – Remote
💵 $75k - $85k / year
💰 $16M Series A on 2021-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
December 10, 2024
Seeking Technical Support Engineer to troubleshoot issues for Five Sigma's AI-native claims platform. Join our remote team and help ensure customer success while leveraging cutting-edge technology.
🇺🇸 United States – Remote
💵 $75k - $85k / year
💰 $16M Series A on 2021-09
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
December 9, 2024
Join Vetcove to assist users with software issues and improve their purchasing experience.
December 3, 2024
Help developers ship their apps by providing support for RevenueCat SDK integrations. Contribute to the developer experience in a remote-first environment.
🇺🇸 United States – Remote
💵 $112k / year
💰 $40M Series B on 2021-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
November 4, 2024
Field Technician Support Analyst providing technical support for POS equipment.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.