Client Success Manager

June 19

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Logo of Drips

Drips

Lead Follow-Up β€’ Lead Qualification β€’ Transfers β€’ SMS for Business β€’ Conversational Outreach

51 - 200

πŸ’° Venture Round on 2021-10

Description

β€’ Establish yourself as a trusted advisor to drive successful client experience β€’ Lead day-to-day client communication and reporting β€’ Engage in performance troubleshooting and optimizations β€’ Execute job responsibilities within Drips Core Values framework

Requirements

β€’ At least 4 years of experience as an Enterprise CSM or Enterprise Project Manager (client-facing), delivering managed service strongly preferred β€’ Adept with Microsoft Office suite β€’ Experience with Salesforce and Tableau β€’ Ability to translate complex ideas to different audiences β€’ Strong organizational and communication skills

Benefits

β€’ Fully remote work environment β€’ Competitive salary β€’ Paid time off β€’ Health insurance β€’ Retirement benefits

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