Client Success Manager

June 19

🇺🇸 United States – Remote

🏈 Ohio – Remote

Although this job is listed in Ohio, this company may be open to hiring remote in other states.

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Drips

WebsiteLinkedInAll Job Openings

Lead Follow-Up • Lead Qualification • Transfers • SMS for Business • Conversational Outreach

51 - 200 employees

💰 Venture Round on 2021-10

Description

• Establish yourself as a trusted advisor to drive successful client experience • Lead day-to-day client communication and reporting • Engage in performance troubleshooting and optimizations • Execute job responsibilities within Drips Core Values framework

Requirements

• At least 4 years of experience as an Enterprise CSM or Enterprise Project Manager (client-facing), delivering managed service strongly preferred • Adept with Microsoft Office suite • Experience with Salesforce and Tableau • Ability to translate complex ideas to different audiences • Strong organizational and communication skills

Benefits

• Fully remote work environment • Competitive salary • Paid time off • Health insurance • Retirement benefits