Drips
Drips helps companies engage with their consumers more effectively. How do we do it? Through an AI-powered, conversational outreach platform that includes human-like two-way texting, scheduled calling and voicemail messages.
Lead Follow-Up • Lead Qualification • Transfers • SMS for Business • Conversational Outreach
51 - 200 employees
💰 Venture Round on 2021-10
Client Success Manager
June 19, 2024
Drips
Drips helps companies engage with their consumers more effectively. How do we do it? Through an AI-powered, conversational outreach platform that includes human-like two-way texting, scheduled calling and voicemail messages.
Lead Follow-Up • Lead Qualification • Transfers • SMS for Business • Conversational Outreach
51 - 200 employees
💰 Venture Round on 2021-10
📋 Description
• Establish yourself as a trusted advisor to drive successful client experience • Lead day-to-day client communication and reporting • Engage in performance troubleshooting and optimizations • Execute job responsibilities within Drips Core Values framework
🎯 Requirements
• At least 4 years of experience as an Enterprise CSM or Enterprise Project Manager (client-facing), delivering managed service strongly preferred • Adept with Microsoft Office suite • Experience with Salesforce and Tableau • Ability to translate complex ideas to different audiences • Strong organizational and communication skills
🏖️ Benefits
• Fully remote work environment • Competitive salary • Paid time off • Health insurance • Retirement benefits
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