Solutions Engineer - Federal

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Echodyne

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Radar • Counter UAS • 3D Security • Commercial Drones • UTM

51 - 200

💰 $135M Series C on 2022-06

Description

• Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base. • Showcase Echodyne’s products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites • Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications • Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting. • Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression. • Participate in post-demo data analysis and report creation • Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals. • Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers. • Up to 50% travel may be required. • Other related tasks required to fulfill the needs of the business.

Requirements

• Proven track record of learning a technical product and conveying the value of that product to potential customers. • Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions. • Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures. • Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills. • Organized and detail-oriented with excellent follow-up and decision-making skills. • Solid technical foundation and good technical writing skills. • Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.

Benefits

• Incentive stock options • Excellent medical, dental and vision coverage benefits for employee and family members • Unlimited vacation, 12 paid sick days, and 9 paid holidays • Company paid disability, life insurance, employee assistance program and travel insurance • 401k Plan