Associate Commission Operations Analyst

March 18

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eHealth, Inc.

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eHealth, Inc. is a technology and services company that connects individuals with healthcare plans and services. The company provides a platform that helps consumers find, compare, and enroll in health insurance plans including Medicare, individual and family health insurance, small business health insurance, and ancillary plans. eHealth also offers advisory services to help guide customers through the complex process of choosing the right plan for their needs.

Healthcare • Online Marketplace • Insurance Agency • Digital Marketing • Health Insurance Online Advertising

1001 - 5000 employees

Founded 1997

⚕️ Healthcare Insurance

☁️ SaaS

👥 B2C

💰 Post-IPO Equity on 2021-01

📋 Description

• Responsible for analyzing commission data, customer information and carrier documentation • Analyze and resolve payment, statement, and system discrepancies • Prepare operational deliverables and identify process and system improvements • Perform daily reconciliation and application of carrier commissions • Research commission payments, statements, and system discrepancies • Analyze complex carrier documentation to ensure accuracy • Initiate and track various commission tasks • Prepare monthly, quarterly, and annual operational deliverables • Complete internal and external audits to support SOX testing • Write and maintain procedures related to process, analysis, and reporting functions • Facilitate carrier calls to address open items • Review carrier commission statements and membership reports for data improvements • Support department leaders on special projects and workflow improvements

🎯 Requirements

• Bachelor’s degree in business or finance or related field or two+ years equivalent experience • Experience in cash reconciliation, accounts receivable, and collections in an operational role • Strong analytical and problem-solving skills with strict attention to detail • Ability to work in a fast paced and mission driven environment • Prioritize appropriately, work independently, handle multiple tasks simultaneously • Proficient with Microsoft Office, including Excel and Word • Ability to create vlookup formulas and other formulas for analysis and review functions • Prior experience with data analysis, trending, and management reporting • Knowledge of Sarbanes-Oxley (SOX) and experience with auditors on internal controls testing preferred • Prior experience in the insurance or healthcare industry regarding payment or collection of commissions preferred

🏖️ Benefits

• Generous benefits include medical, dental and vision beginning on your first day of employment • 401K with matching • Tuition reimbursement • Employee stock purchase program • 12 company paid holidays and flexible time off (PTO for non-exempt)