AVP - Delivery

December 3

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Description

β€’ Company is Eleos Health, delivering effective behavioral care through data and personalization β€’ Seeking an AVP, Delivery to lead delivery disciplines for US customers β€’ Coach and mentor Team Leads in Implementation, Technical Support, and Training β€’ Strong leadership to promote operational excellence and client implementations β€’ Extensive experience in complex project management and client consulting required β€’ Innovate delivery processes to enhance customer satisfaction β€’ Balance customer advocacy and internal team needs β€’ Collaborate with Product and R&D teams on key decisions

Requirements

β€’ 5+ years of experience in leading a Delivery or Professional Services function within a fast-paced startup β€’ Demonstrated experience in budget planning and management β€’ Demonstrated success at building an operating cadence with multidisciplinary teams β€’ Demonstrated success in improving time to value and quality within internal processes β€’ Obsessed with the customer and end-user experience β€’ Willing to work primarily East Coast hours β€’ Data-driven, detail-oriented, customer-focused, business-minded, technologically and intellectually curious β€’ Excellent written and verbal communication skills β€’ You are a self-starter, you love learning and are always actively looking for opportunities to contribute β€’ Up to 40% travel

Benefits

β€’ Comprehensive and generous health benefits β€’ Significant equity β€’ 401(k) plans matched to 4% β€’ Mental health days off you can take any given moment

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