Senior Customer Marketing Manager

6 days ago

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Eleos Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Description

• Lead and build customer marketing function • Drive programs that inspire customer referrals and testimonials • Create strategy for customer engagement initiatives • Design post-sale campaigns promoting upsell offers • Build relationships to develop customer-focused content • Analyze customer data to tailor marketing strategies • Track customer marketing KPIs to measure impact • Collaborate with teams for aligned customer communications • Implement customer marketing technology solutions

Requirements

• Bachelor’s degree in Marketing, Communications, Business, or a related field. • Minimum of 5 years of experience in marketing, with a focus on customer marketing, customer engagement, or advocacy. • Familiarity with marketing platforms like HubSpot and Salesforce, as well as customer engagement tools. • Proven experience in building customer marketing programs from scratch. • Expertise in building and managing customer communities and activating brand ambassadors/evangelists. • Strong understanding of behavioral health or healthcare software is a plus. • Self-sufficient, detail-oriented, and results-driven with a strategic mindset. • Skilled in managing multiple projects and stakeholders • Excellent communication and interpersonal skills, with a passion for building lasting customer relationships.

Benefits

• Wide and generous health benefits • Significant equity and 401(k) plans matched to 4% • Mental health days off you can take any given moment simply because you need them.