Reporting Manager, Client Engagement

September 7

Apply Now

Receive Emails with Similar Jobs

EnableComp

WebsiteLinkedInAll Job Openings

We partner with over 1,000 healthcare providers to maximize their complex claims reimbursements.

Workers'​ Compensation Collections • Complex Claims • Motor Vehicle Accident Claims • Veterans Administration Claims • Revenue Cycle Management

501 - 1000

💰 Venture Round on 2022-07

Description

• Lead the development and delivery of all client-facing reports, ensuring they meet client requirements and are delivered on time. • Oversees that all client reporting is generated, reviewed, and submitted timely to all clients with the appropriate cadence. Ensuring all key performance indicators (KPIs) to the client with input from RVP’s and relevant EC departments. • Ensure consistency and accuracy in all client reporting documents and presentations. • Work Cross-functionally with a fast-paced, detail-oriented supportive team by facilitating friendly, courteous, efficient, and well-presented service, reporting and analytics to all clients. • Transform data into actionable insights that inform client strategies and business decisions. • Identify trends, patterns, and opportunities in complex data sets to enhance client engagement. • Build and manage the business requirements to set functional specifications for reporting applications. • Help develop, evaluate, and deliver visually appealing client reports that demonstrate ROI and value to existing clients. • Understand the business requirements needed to set functional specifications for reporting applications with a heave focus on quality and accuracy. • Develop, expand, and implement alternative data collection systems and other strategies that optimize efficiency and reporting quality. • Communicate regularly with Client Engagement, Sales and Operational Leadership; providing statistical insight into EnableComp’s performance; as well as thought-leadership and reporting solutions to business problems that drive client satisfaction. • Embody the customer engagement vision to support a culture based on transparency and positive behavior. • Continuously evaluate and improve reporting processes to enhance efficiency and accuracy. • Other duties as required.

Requirements

• Bachelor’s degree in business, Client Services/Management or other related field. • 2-5 years’ experience in account management in the healthcare technology industry, namely hospital revenue cycle management. • Equivalent combination of education and experience will be considered. • Strong familiarity with SSRS and PowerBI preferred. • Must be very familiar with Excel formatting and formulae. • Moderate level of understanding of insurance payer/provider claims processing requirements. • Regular and predictable attendance. • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.