Customer Success Manager - Connectivity

Yesterday

Apply Now

Receive Emails with Similar Jobs

EPIC iO Technologies

WebsiteLinkedInAll Job Openings

EPIC IO focuses on creating innovative, enriched-data analytics platforms, outcome-based technology solutions and wireless connectivity for the private and public sectors.

201 - 500 employees

💰 $30M Debt Financing on 2022-02

📋 Description

• Our Company is an international technology-focused company providing the most innovative, IoT, AI, and wireless connectivity solutions for the public and private sectors. • We bring together some of the best technology offerings on the market with our growing team. • This success is the result of our employees' diverse technical and business expertise, which fuels collaboration and ongoing innovation. • We use equal parts innovation, quality, and reliability to create comprehensive, solution-driven product offerings for our customers. • We are looking for a proactive and customer-focused individual to join our Customer Success – Connectivity team. • In this role, you will be the primary point of contact for our customers, ensuring their success and satisfaction with EPIC iO’s products and solutions. • You will collaborate closely with our sales, support, and product teams to deliver an exceptional customer experience throughout the entire lifecycle. • Additionally, you will play a key role in building strong relationships, addressing customer needs, and identifying opportunities to enhance engagement and retention. • Your contributions will be essential in driving customer success and shaping the future of wireless connectivity at EPIC iO.

🎯 Requirements

• Professional, self-motivated, proactive, and results-oriented. • Passion for technology and for being a part of a fast-growing SCaaSand Connectivity company and helping your clients see our value and show their value. • Experience and a love for working in a team environment. • Demonstrated ability to manage multiple projects and customers simultaneously while paying strict attention to detail. • Demonstrate the ability to handle many tasks as well as prioritize. • Strong communication and interpersonal skills, with the ability to build rapport and credibility quickly. • Comfortable with executive-level business key performance indicators and financial metrics. • Experience working with CRM software and proficiency with Microsoft Office Suite. • Comfortable with utilizing Hubspot and Salesforce as a CRM.

🏖️ Benefits

• Bring your skills and knowledge to an innovative and growing workplace • Work and collaborate with a team who has become one of the best in the industry • Use industry-leading technology and the best tools available to ensure success • Work in a stable industry with strong growth potential