Account Manager

December 7, 2024

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Logo of Eriksen Translations

Eriksen Translations

Eriksen Translations is a prominent language service provider recognized among the world’s top 100 by CSA Research. Featured in the 2024 Inc. 5000 list of fastest-growing companies, Eriksen Translations offers a wide range of services including translation, accessibility services, interpreting, language quality assurance, and localization for e-learning and multimedia. The company works with a diverse array of industries such as education, financial services, healthcare, legal, public sector, and non-profit organizations. With a focus on empowering communication across more than 100 languages, Eriksen Translations serves to enhance global understanding and engagement. Headquartered in Brooklyn, New York, Eriksen is certified as a woman-owned business enterprise (WBE).

translation • interpreting • multilingual typesetting • transcription • transcreation

📋 Description

• Manage client expectations and partner with the production team to provide clients with innovative solutions • Negotiate fees and provide quotes for clients and prospects • Maintain, develop, map, and penetrate existing clients’ organizations to gain in-depth understanding of their long-term goals • Regularly follow up on existing clients and prospects, and visit as appropriate • Actively pursue all new business leads and develop new business relationships

🎯 Requirements

• Bachelor's degree • Minimum of 2 years’ relevant language industry experience. • Hands-on client management and/or business development experience preferred • Excellent English oral and written interpersonal and communication skills • Dynamic, creative self-starter who excels at problem solving and who has the tenacity and sustained commitment to achieve results • Flexible, goal-oriented team player • Embracing of cultural and multilingual diversity in the workplace and in the world • Customer-service and business development focused • Ability to multi-task with outstanding attention to detail • Strong computer skills • Knowledge of one or more languages, in addition to English, preferred

🏖️ Benefits

• health insurance • long-term disability insurance • 401(k) plan • tuition and gym membership reimbursement • generous time off

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