Research Operations Specialist - Contract

September 26

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Eventbrite

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event ticketing • event registration • tickets • event planning • social commerce

501 - 1000

Description

• Eastridge is seeking a Contract Research Operations Specialist for an exciting project with Eventbrite. • This contract role will focus on streamlining and supporting the operational needs of the UX research team. • You'll manage processes, tools, and logistics that support the research lifecycle, collaborating closely with the Director of Design Operations, researchers, and stakeholders. • Key responsibilities include project prioritization and logistics, cross-functional liaison, process optimization and documentation, tools and platform management, interview coordination, payment and incentive management, research session support, and data organization and analysis support.

Requirements

• Strong organizational and time-management skills with experience managing multiple projects and deadlines. • Ability to manage data, scheduling, and logistics with precision. • Excellent written and verbal communication skills for liaising across teams and stakeholders. • Proficiency with research tools such as user testing platforms, collaboration software, and project management tools (e.g., Dovetail, Airtable, Miro, Zoom). • Basic experience organizing research data and insights; familiarity with data analysis tools is a plus. • Ability to thrive in a fast-paced environment, anticipate needs, and adjust to changing priorities. • Experience working cross-functionally with design, product, and marketing teams to support research efforts. • Previous experience in a research operations or UX/Product design operations role is preferred. • Familiarity with UX research methodologies and best practices is preferred.

Benefits

• Comprehensive benefits and a wellness package above standard medical benefits to support lifestyle. • Global benefit programs to meet your needs with support for health, well-being, finances, and family. • Support in a remote environment, wellness allowance, family planning benefit, financial planning service, and mental health resources like Modern Health and BriteBreaks (first Friday of every month off).