Associate Account Manager

November 13

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Logo of ExactCare

ExactCare

Chronic Care Pharmacy-at-Home • Medication Management for High-Risk Patients • Medication Therapy Management • Gaps in Care • STAR Ratings Adherence Improvement

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Description

• Act as a first-line contact to clients and assist with questions/triaging concerns • Assist with implementation and on-site support for clients within region • Develop, support, and strengthen client relationships • Coordinate with internal teams to find and suggest solutions • Present clients’ service-line related data • Conduct monthly orientation calls, demonstrations of new products • Coordinate virtual and on-site educational sessions • Perform EireneRx™ remote training for PACE Staff • Maintain and document client updates in CRM systems • Ensure regulatory compliance between TRHC, clients and agencies

Requirements

• Associate’s degree • Preferred: Bachelor’s degree in Business, Business Administration, Sales, or related field • 2 years’ experience in customer service, sales and/or account management • 2 years’ work experience in PACE, Pharmacy and/or Healthcare experience • Preferred: Experience in Medicare Advantage, PACE, Hospice, ACO

Benefits

• Full-time employees are eligible for the company's medical benefits • paid time off • 401(k) plans

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