Account Manager - Growth Strategy

October 11

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Description

• Lead new program launch strategy + ongoing growth optimization for a portfolio of Extends Mid-Market Merchants. • Lead the growth and merchant relationship management strategy for each strategic relationship you manage. • Monitor and evaluate program performance, leveraging data and insights to identify areas of opportunity that deliver measurable ROI and sustainable growth. • Perform quarterly business reviews with internal and external executive leadership. • Drive go-to-market strategies and adoption of new product features across your book of business. • Manage promotional strategy and marketing development budgets. • Collaborate with cross functional leaders (Risk, Analytics, Marketing) to support merchant growth. • Author long-term business plans, thinking at a deeply strategic level about optimization and growth.

Requirements

• Bachelor’s degree with 1-3 years experience in a dynamic startup environment owning customer relationships. • Exceptional written and oral communication skills, with a proven ability to collaborate across all organizational levels. • You have a talent for breaking down complex problems and can translate high-level goals into relevant and actionable plans. • In-depth understanding of value drivers in revenue share business models. • Experience collaborating with C-Level executives both internally and externally. • Excellent business acumen, presentation skills, sound decision-making abilities, and strong analytical skills in a fast-paced setting for individual and team success. • Proven experience in project and program management, with a strong understanding of key concepts such as phases, plans, deliverables, scope, and tasks, all aligned with team goals. • Experience with eCommerce, FinTech, and analytics Reporting tools (Tableau, Snowflake, Salesforce, Shopify, SFRA, etc.) is a plus. • Ability to manage and influence effectively through persuasion, negotiation, and consensus-building.

Benefits

• Competitive salary based on experience, with full medical and dental & vision benefits. • Stock in an early-stage startup growing quickly. • Very generous, flexible paid time off policy. • 401(k) with Financial Guidance from Morgan Stanley.

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