Senior Solutions Engineer

4 days ago

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Flatfile

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CSV File Transfer • File Import • SaaS Plugin • Data Healing • Import Tool

51 - 200

💰 $50M Series B on 2022-09

Description

• Senior Solutions Engineer • Latency is the enemy of productivity and progress. That’s why we’re building an AI-powered data exchange platform that allows the most important enterprise data to flow from source to destination 100x faster than before. • We’re seeking a talented, customer-obsessed solutions engineer to join our team at this pivotal moment—someone who understands that our customers are key to our success, and delivering solutions is key to theirs. • This exciting role sits at the forefront of what we do at Flatfile. As a Senior Solutions Engineer, you'll work closely with customers, driving the technical implementation of our platform to ensure seamless integration into diverse client environments. • By collaborating with our Product and Engineering teams, you'll design, configure, and deploy solutions that fully leverage Flatfile’s data onboarding capabilities. • While technical implementation is at the core of this role, you’ll also engage directly with customers to refine integrations, ensuring their unique needs are not only met but exceeded. • This role reports to: Jevon Wild, Manager of Solutions Engineering • This role may be listed at other companies as: Senior Forward Deployed Engineer, Senior Solutions Architect. • Flatfile is experiencing rapid growth, especially among larger clients with complex data integration needs. We’re excited to bring in a Senior Implementation Engineer who can help us meet these demands by refining and scaling our technical implementation processes. • This role is pivotal in ensuring our customers experience a smooth, efficient integration of Flatfile’s platform, directly impacting their success and satisfaction with our solutions. • Your core responsibility during the pre-sales phase will involve the creation of proofs-of-concept (POCs) that are technically sound and aligned with potential customers' needs. • Transitioning to post-sales, your focus will shift towards guiding customers to their desired end-state implementations. • Your role is critical in making sure that the initial promise of the POC translates into tangible results for our customers.

Requirements

• 5+ years of experience in software engineering, solutions architecture, or technical implementation roles • 2+ years of experience in customer-facing technical roles • Demonstrated proficiency and deep, production-level full-stack experience in TypeScript and/or JavaScript • Strong understanding of APIs, data serialization formats (CSV, XML, JSON), and software integration best practices • Experience working with cloud-based infrastructure (AWS, Azure, or Google Cloud) • Familiarity with data transformation and validation processes, and handling structured data imports and exports • A knack for solving complex technical problems and translating customer needs into elegant solutions • A startup mindset—adaptability, proactiveness, and a desire to improve processes and systems

Benefits

• Comprehensive health, vision, and dental insurance for you and your dependents • 401k match. 100% matching for up to 3% and a 50% match for the next 2% • Equity options for all full-time employees • 100% remote work environment • Flexible paid time off, with a recommended minimum of 3 weeks • $10,000 home office makeover with personal access to an interior designer • $150 per month toward cell phone and wifi • The best tools to do your work, including a Mac laptop and top-of-the-line hardware. • 24/7 access to a Health Advocate & free annual membership to One Medical • 12 weeks of paid family leave