Marketplace Vendor Partner Success Manager

5 days ago

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Fleetio

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Fleet Management Software • Fleet Maintenance Software • SaaS

201 - 500

Description

• The Marketplace Team at Fleetio is expanding and has an opportunity for a Marketplace Vendor Partner Success Manager to join our team. • Our Marketplace team operates as a startup within a Series C scale up, focused on driving GMV growth by facilitating a seamless experience that connects our fleet customers and with our Marketplace partners. • This role will be a key contributor to Fleetio’s growth and requires someone who can leverage their industry knowledge to manage the full lifecycle of a vendor from onboarding to relationship management. • Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. • Transportation technology is a hot market and we’re leading the charge, with raving fans and new customers signing up every day. • We raised $144M in Series C in June of 2023 and are on an exciting trajectory as a company. • Fleetio is also a proud founding member of the Rails Foundation!

Requirements

• 3+ years of experience in the automotive repair industry with exposure to fleet managed maintenance programs and/or automotive retail fleet account programs. • 2+ years in a software company in a customer success/account executive role. • Activating, onboarding, enabling, and supporting automotive retailers on national fleet maintenance programs (transaction approvals, digital shop tools, billing, etc). • Ability to articulate a value proposition and overcome objections. • Ability to work across diverse teams in a matrixed environment. • Comfort in dealing with the ambiguity and pace of working in a fast-paced startup-within-a-scaleup environment. • Excellent verbal and written communication skills. • Solid analytical, decision-making, and problem-solving skills. • Proactive, hands-on mindset with solid time management skills and ability to manage products and meet deadlines. • Ability to establish and maintain a constructive, positive, and collaborative relationship with partners, coworkers, and vendors. • Highly proficient in computer skills, including Google Suite, Slack, CRM, and software/channel sales tools. • Embody our values of intelligence, intensity, integrity, and ownership. • ASE Certification, Current or Past (Considered a plus). • Experience with the Automotive Repair Industry (Considered a plus). • Fluent in French (Nice to Have, not a Requirement).

Benefits

• Multiple health/dental coverage options • Vision insurance • Incentive stock options • 401(k) match of 4% • PTO - 4 weeks • 12 company holidays + 2 floating holidays • Parental leave- birthing parent (12 weeks paid) non-birthing (4 weeks) • FSA & HSA options • Short and long term disability (short term 100% paid) • Community service funds • Professional development funds • Wellbeing fund - $150 quarterly • Business expense stipend- $125 quarterly • Mac laptop + new hire equipment stipend • Monthly catered lunches • Fully stocked kitchen with tons of drinks & snacks • Remote working friendly since 2012 #LI-REMOTE