Solutions Engineer - Partnerships

December 3

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Fleetio

WebsiteLinkedInAll Job Openings

Fleet Management Software • Fleet Maintenance Software • SaaS

201 - 500 employees

Founded 2012

🏢 Enterprise

🚗 Transport

☁️ SaaS

Description

• The Partnerships team at Fleetio is excited to be expanding our team and is looking for a seasoned Solutions Engineer! • In this role, you will act as our tech expert, explaining the ins and outs of technology to our potential and current partners to ensure Fleetio performs its intended functions. • You will work closely with both the partnership team and the engineering and product teams, turning complex technical ideas into understandable and attractive solutions. • Identify and present to partners how our fleet management software solutions can improve current business processes. • Provide day-to-day product expertise during the sales process, including directly interfacing with the business development team and prospective partners. • Lead/participate in discovery sessions to understand/identify pain points as a basis for designing a solution. • Gather technical and functional requirements from the prospective customer during the sales process, and partner with Product team to find solutions to deliver to the customer. • Deliver technical presentations and respond to technical questions during prospective partner and partner end customer sales calls. • Serve as the market expert on products, from how customers use them to how the field sells and services them. • Support completion of RFP/RFI’s and serve as a critical collaborator to the pilot process. • Understand the competition and use it to be a differentiator during the sales process. • Partner cross-functionally within the partnerships organization, such as with enablement and partner success functions, to confirm and articulate customer technical requests to the product team and drive product feedback. • Increase knowledge and understanding of solution architectures across the broader sales and system/sales engineering community. • Evangelize Fleetio solutions by telling compelling stories with creativity. • Collaborate with existing and prospective partners to design and develop custom technical solutions tailored for their business needs. • Manage technical integrations & solutions with partner post sales deal to launch them successfully. • Collaborate with partner enablement to develop training for new partners on products and tools ensuring that they are setup for success post launch.

Requirements

• 7+ years of experience in a solutions engineering role, with a focus on large-scale implementations and high-impact customer engagements. • Demonstrated success engaging with enterprise customers or partners and managing complex technical requirements. • Proven ability to build and execute strategic plans that drive system performance, customer satisfaction, and revenue growth. • Experience collaborating cross-functionally to influence product direction and customer outcomes. • Strong problem-solving capabilities, with an emphasis on balancing technical and customer-centric execution. • Excellent interpersonal and communication skills with the ability to navigate and influence complex customer environments. • Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field; advanced certifications and industry-specific credentials preferred.

Benefits

• Multiple health/dental coverage options (100% coverage for employee, 50% for family) • Vision insurance • Incentive stock options • 401(k) match of 4% • PTO - 4 weeks • 12 company holidays + 2 floating holidays • Parental leave - birthing parent (16 weeks) non-birthing (4 weeks) • FSA & HSA options • Short and long term disability (short term 100% paid) • Community service funds • Professional development funds • Wellbeing fund - $150 quarterly • Business expense stipend - $125 quarterly • Mac laptop + new hire equipment stipend • Remote working friendly since 2012 #LI-REMOTE