Field Application Scientist - Post-Sales

3 days ago

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Logo of Flywheel.io

Flywheel.io

Informatics • Machine Learning • Medical Research • Image Data • Data Security

Description

• Seeking a customer-focused, enthusiastic Post-Sales Field Application Scientist • Play a crucial role in scaling efforts and act as a technical and scientific expert • Work closely with customers and cross-functional teams for successful product implementation • Engage with researchers, data scientists, and clinicians for tailored training and support • Focus on customer satisfaction, product adoption, and expansion • Collaborate with Sales, Product, Engineering, and Support to drive product adoption • Self-motivated and creative individuals excel in a collaborative environment • Role includes up to 20% travel to customer sites and conferences • Flywheel offers a comprehensive benefits package and balanced work-life integration

Requirements

• Bachelor’s degree in a relevant field such as biomedical engineering, computer science, or a related discipline, particularly in Life Sciences; advanced degree (MS or PhD) preferred • 5+ years of experience in a customer-facing technical role, with proven success in post-sales support and customer engagement • Deep understanding of medical imaging and data workflows and standards, such as MRI, CT, or other medical imaging modalities • Experience with data management platforms, cloud-based solutions, and/or software for large-scale data analysis • Excellent communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences • Strong problem-solving skills and the ability to collaborate and influence across teams to resolve customer challenges • Familiarity with tools and languages such as Python, MATLAB, SQL, or other data scripting languages is a strong plus • Experience working in a regulated industry a plus

Benefits

• Comprehensive benefits package • Encourages a balanced work-life integration

Apply Now

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