Foley
Drug & Alcohol Testing • Employee Background Checks • Employee Monitoring • Social Media & Digital Activity Screens • Transportation Factoring
201 - 500
Customer Success Manager
21 hours ago
🇺🇸 United States – Remote
💵 $21 - $26 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🗽 H1B Visa Sponsor
Foley
Drug & Alcohol Testing • Employee Background Checks • Employee Monitoring • Social Media & Digital Activity Screens • Transportation Factoring
201 - 500
Description
• Drive customer success by managing and nurturing a portfolio of valued clients • Establish trusted advisor relationships and coordinate with internal departments • Onboard clients, provide product training, and monitor account growth • Identify cross-selling opportunities to expand client engagement • Maintain client confidentiality based on policies
Requirements
• Demonstrated success in strategic account management, program management, or sales • Resourceful and determined attitude • Skilled in communicating with senior decision-makers • Excellent program management and presentation abilities • Proficient in Salesforce CRM is highly desirable
Benefits
• 3 medical plans to choose from • 2 level dental and vision plans • Generous vacation, sick, and personal time off • 401K plan with a match • Employee growth opportunities • Collaborative and supportive team environment
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