Customer Success Manager

December 3, 2024

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Logo of Foley

Foley

Drug & Alcohol Testing β€’ Employee Background Checks β€’ Employee Monitoring β€’ Social Media & Digital Activity Screens β€’ Transportation Factoring

Description

β€’ Drive customer success by managing and nurturing a portfolio of valued clients β€’ Establish trusted advisor relationships and coordinate with internal departments β€’ Onboard clients, provide product training, and monitor account growth β€’ Identify cross-selling opportunities to expand client engagement β€’ Maintain client confidentiality based on policies

Requirements

β€’ Demonstrated success in strategic account management, program management, or sales β€’ Resourceful and determined attitude β€’ Skilled in communicating with senior decision-makers β€’ Excellent program management and presentation abilities β€’ Proficient in Salesforce CRM is highly desirable

Benefits

β€’ 3 medical plans to choose from β€’ 2 level dental and vision plans β€’ Generous vacation, sick, and personal time off β€’ 401K plan with a match β€’ Employee growth opportunities β€’ Collaborative and supportive team environment

Apply Now

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