Account Director
October 20
Description
• Responsible for account management and supervising staff • Manage relationships with clients and guide account personnel • Plan budgets and activities for account management • Set up goals and objectives for subordinates • Provide feedback and counsel to account staff • Conduct performance evaluation using metrics • Serve as point of contact for customers • Understand customer requirements to offer suitable solutions • Ensure timely delivery of services and products • Resolve issues to strengthen customer trust
Requirements
• Proven experience as an account director or similar position • Demonstrable experience in negotiation and meeting client requirements • Solid understanding of budgeting and reporting on progress • Knowledge of performance evaluation techniques and metrics • Working knowledge of MS Office and/or relevant software (e.g. Salesforce) • Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships • Outstanding organizational and leadership skills
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