Construction Account Manager

2 days ago

🇺🇸 United States – Remote

🐎 Kentucky – Remote

Although this job is listed in Kentucky, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Fortive

WebsiteLinkedInAll Job Openings

Professional Instrumentation • Industrial Technologies • Healthcare Solutions • Precision Technologies • Software-Enabled Workflow Solutions

10,000+ employees

Founded 2016

🏢 Enterprise

⚕️ Healthcare Insurance

💰 Post-IPO Equity on 2020-03

Description

• Manage multiple accounts and develop positive relationships with customers • Drive client retention, renewals, upsells and satisfaction • Work closely with Account Managers on operations • Identify root causes of customer success and failures • Partner with teams to exceed customer goals • Provide input on new processes as needed • Maintain superior customer service and operational excellence • Work with Finance on billing and invoicing • Provide project support for construction management • Participate in budget development and revenue forecasting • Collaborate with sales on annual program usage reports

Requirements

• Bachelor’s degree preferred or equivalent work experience • Experience in Account Management/Customer Success • Knowledge of key concepts including JOC Process, plans, deliverables, scope and tasks • Confident communication skills to work collaboratively • A focus on relationships, building trust through communication • Sound decision making and analytical skills in a fast-paced environment • Ability to prioritize multiple responsibilities and balance obligations • Working knowledge in preparation of construction bid documents • The ability to communicate effectively with team members • Experience identifying client or staffing issues to create effective solutions • A valid US driver’s license and the ability to travel up to 30%

Benefits

• Medical, dental, vision, life and LTD insurance • HSA • 401(k) retirement plan