FourKites, Inc.
FourKites, Inc. is a leading global supply chain visibility platform, leveraging real-time data and advanced artificial intelligence to revolutionize how organizations manage their supply chains. With a powerful suite of applications providing insights on transportation, inventory, yard management, and more, FourKites offers comprehensive solutions to optimize efficiency, reduce costs, and improve customer service for over 1,500 major brands. Trusted by Fortune 500 companies, FourKites integrates seamlessly with enterprise systems, delivering unparalleled visibility across all modes of transport and industries such as food & beverage, pharmaceuticals, and manufacturing.
Logistics and Supply Chain • Cloud Computing • Connected Devices • Trucking • Transportation and Logistics
Customer Success Manager
March 7
FourKites, Inc.
FourKites, Inc. is a leading global supply chain visibility platform, leveraging real-time data and advanced artificial intelligence to revolutionize how organizations manage their supply chains. With a powerful suite of applications providing insights on transportation, inventory, yard management, and more, FourKites offers comprehensive solutions to optimize efficiency, reduce costs, and improve customer service for over 1,500 major brands. Trusted by Fortune 500 companies, FourKites integrates seamlessly with enterprise systems, delivering unparalleled visibility across all modes of transport and industries such as food & beverage, pharmaceuticals, and manufacturing.
Logistics and Supply Chain • Cloud Computing • Connected Devices • Trucking • Transportation and Logistics
📋 Description
• Join a fast-paced, innovative, data-driven startup changing the Supply Chain industry through real time tracking and end-to-end visibility. • Provide the best customer experience by building a consultative relationship with your book of business. • Strong partnership with Sales to help customers meet their business objectives while identifying new opportunities. • Owner of day-to-day management of customers and go-to expert in all things FourKites. • Responsible for training customers on FourKites platform and creating actionable goals for optimizing their supply chain.
🎯 Requirements
• At least 5 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company • Supply Chain industry experience preferred • Excellent ability to multitask and prioritize workload • Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm • Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner
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