Patient Account Representative - Collections

November 6

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Logo of Fresenius Medical Care

Fresenius Medical Care

dialysis β€’ hemodialysis β€’ home dialysis β€’ kidney disease β€’ renal care

10,000+

Description

β€’ Provides administrative support to the collections operations. β€’ Ensures timely receipt of claim payments and minimizes bad debt accrual. β€’ Identifies and resolves routine outstanding claims. β€’ Generates and analyzes diverse reports to resolve patient account issues. β€’ Ensures compliance with company policies and procedures. β€’ May serve as a point of contact for customers and external vendors. β€’ Assists with various projects as assigned by direct supervisor.

Requirements

β€’ 1 - 2 years' related experience. β€’ General computer skills with working knowledge of word processing, spreadsheet, and email applications. β€’ Detail oriented with good analytical and organizational skills. β€’ Good interpersonal skills with the ability to work cohesively within a team environment. β€’ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

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