Freshworks
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
Customer Support Software • Helpdesk • Web 2.0 • SaaS • Support Ticket System
5001 - 10000 employees
Founded 2010
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
💰 $85M Secondary Market on 2020-01
Manager - Services Sales
March 25
Freshworks
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
Customer Support Software • Helpdesk • Web 2.0 • SaaS • Support Ticket System
5001 - 10000 employees
Founded 2010
☁️ SaaS
🏢 Enterprise
🤖 Artificial Intelligence
💰 $85M Secondary Market on 2020-01
📋 Description
• We are seeking a motivated individual to assist our growing Professional Services customer acquisition team! • As a Services Sales Manager, you will partner with product Account Executives to prospect for and acquire new customers. • You will assist in all aspects of the process by prospecting, cultivating, setting appointments, and managing leads. • Responsibilities include planning and implementation of sales measures to achieve defined services’ sales targets, independent construction, development and management of your own sales pipeline for services, and managing leads through the sales cycle.
🎯 Requirements
• 7-10 years in relevant professional services sales experience with an existing contact network in the SaaS area (customer service systems, service desk solutions, CRM, ITSM). • Demonstrated ability to consistently carry and exceed sales quota. • Excellent organizational, time management and follow-up skills. • Dynamic, articulate and well-spoken, can build rapport with customers. • An entrepreneurial thinking and acting personality with above-average commitment and proven constant success rate in ambitious acquisition of customers. • Extremely strong virtual meeting skills: Ability to set and close business over the phone. • Ability to use or quickly learn real estate specific CRM and marketing/lead technologies. • Experience selling services around SaaS products. • Great motivation to be successful in a dynamic, international work environment. • Possess reasonable technical skills to understand the Freshworks platform. • Technically skilled expert in the SaaS area, relevant industry trends. • Fluent written and spoken skills in English.
🏖️ Benefits
• Dental, medical, vision, disability and life insurances. • Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits. • Adoption and parental leave benefits.
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