Payments Account Executive

March 7

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $80k - $125k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

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Fullbay

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Fullbay is a comprehensive software solution designed specifically for diesel repair shops and other heavy-duty repair operations. The company offers a range of tools to streamline various aspects of shop management, including estimates and invoices, service order workflow, inventory management, and customer communication. Fullbay integrates with accounting systems for seamless bookkeeping and supports two-way texting between customers and shops. It also provides specialized repair software for fleet maintenance, mobile operations, and specific industries such as agricultural and emergency vehicles. With features like reporting, MOTOR integration for repairs, and secure cloud-based data, Fullbay aims to maximize shop efficiency and enhance profitability while contributing to safer roads.

Shop management software • Electronic authorization • Customer portals

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🚗 Transport

💰 Venture Round on 2019-05

📋 Description

• Reach out to all new inbound payments leads in a timely manner. • Proactively contact new and existing Fullbay customers to promote the benefits of Fullbay Payments and drive adoption. • Achieve established sales targets and other established key performance indicators. • Effectively communicate the value proposition of Fullbay Payments, addressing customer needs and concerns. • Guide customers through the signup process, ensuring a smooth onboarding experience. • Assist customers with gathering necessary documentation to receive underwriting approval. • Manage communication between customers and underwriters to complete onboarding. • Monitor customer usage in the first 90 days of Fullbay Payments and identify opportunities to increase engagement. • Maintain accurate records of customer interactions and activities in Salesforce and other internal systems. • Adheres to all confidentiality and compliance regulations. • Collaborate with internal teams (e.g., software sales, product, customer support) to improve the Fullbay Payments experience. • Provide some ongoing support to customers, answering general questions related to Fullbay Payments or escalating issues to the appropriate teams when necessary. • Stay up-to-date on industry trends and best practices related to payment processing.

🎯 Requirements

• Bachelor’s degree or related work experience. • 2 years of proven success selling integrated payments for Vertical SaaS. • Adequate knowledge of Excel and Google Suite. • Salesforce or other CRM software experience. • Ability to read merchant credit card statements. • Proven track record of top 10% sales performance. • Must have knowledge of basic understanding of merchant service workflow and pricing. • Preferred knowledge of how payments flow into Quickbooks.