Communications Program Manager

October 31

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Fullsteam

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Payments • Software • M&A • Technology

1001 - 5000

Description

• Develop and implement a holistic communications strategy aligned with organizational goals. • Collaborate with cross-functional teams to understand communication needs and objectives. • Drive communication efforts during organizational changes, ensuring that employees and customers are well-informed and engaged. • Devise external communication strategies for customer-facing scenarios supporting major initiatives and business process changes. • Create engaging and impactful content for various communication channels, including newsletters, intranet, email, and other platforms, ensuring that messages are consistent, clear, and aligned with the company's brand and values. • Work closely with leadership to develop messaging related to changes in processes, policies, or structures. • Develop programs to enhance employee engagement and satisfaction through effective communication. • Implement feedback mechanisms to gauge the effectiveness of communication strategies and adjust as needed. • Lead the planning and execution of internal events, town hall meetings, and workshops to facilitate open communication and collaboration. • Stay abreast of communication technologies and recommend tools to enhance internal communication efficiency. • Oversee the implementation and maintenance of internal communication platforms. • Establish key performance indicators (KPIs) to measure the success of internal communication initiatives. • Provide regular reports on the effectiveness of communication strategies and make data-driven recommendations for improvement.

Requirements

• Bachelor’s degree in Communications, Public Relations, or a related field. • 5+ years in internal communications, preferably in a lead or program management role. • Experience with change management communication.