Senior Director, UX

October 31

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Last Minute Ticket Deals • User Experience • Access Live Entertainment • Mobile • Concerts, Theaters, Sports, Music, Arts, Gatherings & more

201 - 500 employees

🛍️ eCommerce

⚽ Sports

Description

• The Senior Director of UX Design will play a pivotal role in shaping the user experience strategy for our mobile-first, online ticketing platform targeting a young, tech-savvy demographic. • This leader will manage a small, dedicated team of designers, driving innovation and excellence in our UX design efforts. • The ideal candidate will have a deep understanding of user-centered design principles, a proven track record in leading design teams, and a passion for leveraging user insights and research to inform design decisions. • This role demands a visionary leader who can implement cutting-edge design philosophies and best practices, ensuring our product remains at the forefront of the industry. • Additionally, the Senior Director of UX Design will be responsible for elevating design principles across the organization and seamlessly integrating within modern product development structures and rituals. • The candidate will have experience in both optimizing existing experiences and taking products from zero to one, demonstrating an ability to drive product innovation and enhance user engagement throughout the product lifecycle.

Requirements

• Bachelor’s or Master’s degree in UX Design, Interaction Design, Human-Computer Interaction, or a related field. • 10+ years of experience in UX design, with at least 5 years in a leadership role. • Proven experience in the ecommerce industry, with a strong portfolio showcasing successful mobile UX design projects. • Deep understanding of user-centered design principles, methodologies, and best practices. • Proficiency in design and prototyping tools, ideally with Figma • Strong analytical skills with experience in using data to drive design decisions. • Excellent communication, presentation, and interpersonal skills. • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously. • A passion for ecommerce and a deep empathy for users.

Benefits

• Flexible PTO • Competitive salary & equity package • Monthly Gametime credits for any event ($1,200/yr) • Medical, dental, & vision insurance • Life insurance and disability benefits • Diverse Family-forming benefits through Carrot Fertility • 401k, HSA, pre-tax savings programs • Company offsites and meet-ups • Wellness programs • Tenure recognition