Account Manager
October 31
Description
• We are looking for a skilled and passionate Account Coordinator who will serve as a primary point of contact for our customers and make sure client and customer needs are being met and understood by each department in the company. • Communicating with clients to understand their needs • Resolving complaints and preventing additional issues by improving processes • Building and maintaining strong, long-lasting customer relationships • Overseeing customer account management, including negotiating contracts and agreements to maximize profit • Ensuring the timely and successful delivery of our solutions according to customer needs and objectives • Preparing reports on account status • Assisting with challenging client requests or issue escalations as needed
Requirements
• Proven work experience as an Account Manager or any related field • Excellent verbal and written communication skills • Excellent active listening skills • Extensive, accurate product knowledge • problem solving skills • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Benefits
• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Training & Development • Work From Home • Wellness Resources
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