Business Development Representative

6 days ago

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Genesys

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Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

Call Center Software • Cloud Contact Center • Customer Experience Software • Contact Center as a Service • Customer Self-Service

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

📋 Description

• The Business Development Representative (BDR) plays a key role in driving high-quality pipeline growth through a blend of inbound and outbound efforts. • Build strong rapport with prospects by sharing valuable resources (e.g., webinars, white papers). • Qualify leads using frameworks like MEDDIC, assessing fit based on business needs and priorities. • Execute highly personalized, multi-channel outreach strategies (e.g., email, cold calling, LinkedIn). • Respond promptly to inbound inquiries, delivering an excellent first impression and converting them into qualified opportunities. • Partner on account planning to identify high-potential opportunities. • Maintain accurate records in Salesforce and lead management platforms.

🎯 Requirements

• Minimum 2 years in business development, sales, or a related role (B2B experience preferred) • Strong written, verbal, and presentation skills • Proactive problem-solver with a curious and customer-focused mindset • Ability to thrive in a fast-paced, dynamic environment • Proficiency in CRM tools (e.g., Salesforce), lead management platforms (e.g., Outreach, Salesloft), and collaboration tools • Strong organizational and time management skills • Fluent in French (preferred) • Experience with advanced prospecting tools (e.g., 6Sense, LinkedIn Sales Navigator) • Familiarity with qualification frameworks like BANT or MEDD PICC (preferred) • Social selling and video prospecting experience (preferred)

🏖️ Benefits

• Great benefits and perks like larger tech companies • Independence to make a larger impact on the company • Opportunity to take ownership of their work