Girikon
Girikon is a leading IT service provider specializing in Salesforce consulting and implementation, along with a wide array of cloud-based solutions. With a dedicated team of experts, Girikon offers services such as CRM development, mobile app development, IT consulting, and QA testing across various industries including healthcare, education, and government. The company prides itself on leveraging advanced technologies like generative AI to enhance customer engagement and streamline business processes for its global clients.
Salesforce.com • Cloud Services • Node.js • Mobile Apps • Atlassian
Customer Success Specialist
February 17
Girikon
Girikon is a leading IT service provider specializing in Salesforce consulting and implementation, along with a wide array of cloud-based solutions. With a dedicated team of experts, Girikon offers services such as CRM development, mobile app development, IT consulting, and QA testing across various industries including healthcare, education, and government. The company prides itself on leveraging advanced technologies like generative AI to enhance customer engagement and streamline business processes for its global clients.
Salesforce.com • Cloud Services • Node.js • Mobile Apps • Atlassian
📋 Description
• Provide support and training to the customer service team. • Establish and maintain a good strategic advisor relationship to increase the sales of the organization. • Ensure proper implementation of business growth strategies. • Develop and implement efficient customer success strategies. • Collect data to clearly understand the needs of the customers. • Take care of customer satisfaction by coming up with customer support content. • Discuss points related to customer satisfaction with the higher officials.
🎯 Requirements
• Bachelor’s degree in Business administration or other related courses. • Proven experience as a Customer Success Specialist or in other relevant roles. • Knowledge of customer success strategies and sales growth strategies. • Excellent verbal and written communication skills. • Inspiring leadership qualities and strategic planning skills. • Analytical mind and problem-solving ability. • Good team player and multitasker.
🏖️ Benefits
• Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Health Care Plan (Medical, Dental & Vision) • Training & Development • Work From Home • Stock Option Plan • Life Insurance (Basic, Voluntary & AD&D)
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