Solutions Engineer - Enterprise

November 8

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Description

• Manage all technical aspects of the sales process including product demonstration, proof of concept, customer on-boarding, and feature requests • Respond to RFIs, RFPs, and RFQs • Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities • Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization • In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems • Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives • Attend trade shows, conferences, and meetups • Travel to customers in designated territory

Requirements

• 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role • Candidate must reside in the North Central or Midwest United States • Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives • Strong verbal and written communication skills • Experience managing Cisco/Juniper routers and your own Linux servers • Strong understanding of network and application protocols (e.g. DNS, BGP, Netflow, TCP/IP, HTTP, SNMP) and their use for infrastructure design and operations • Programming proficiency in a scripting language • Understanding of DDoS attacks and basic mitigation methods • Willingness to travel as needed • Previous work experience selling to network and systems engineers and architects from Tier 1 and 2 carrier or large Enterprise accounts • Background or product interest in security, performance, monitoring, and/or infrastructure space • Scripting proficiency in Python, Bash, Ansible, or Perl • Basic database and/or SQL experience • Familiarity with open source technologies such as LibreNMS, Elastic, Grafana, and Prometheus • In depth knowledge of one or more public cloud architectures (e.g. AWS, GCP, Azure) • Early member of a sales team at a hyper-growth startup

Benefits

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents • Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family • Paid family & medical leave • Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays • 401(k) retirement account • Home office reimbursement • Stock options