Customer Success Manager - Southeast

9 hours ago

🇺🇸 United States – Remote

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

+2 more states

🐊 Florida – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote

💵 $70k - $110k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

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Goalbook

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

📚 Education

☁️ SaaS

💰 $950k Seed Round on 2012-10

Description

• Are you a former special education teacher or school leader with business experience looking for your next challenge in the education space? • At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. • This will be a challenging role that requires you to work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. • You can navigate complex discussions, build strong relationships, and be organized and detail-oriented. • At the same time, you command attention and deliver effective trainings in both online and in-person formats. • If you were the most impactful teacher at your school and loved coaching and working with other educators, then this will be a great fit. • Perform renewal efforts with our district and school partners across the country. • Collaborate with district and school leaders to plan effective implementations. • Deliver online webinar trainings and onsite professional development workshops. • Analyze usage data and metrics and work with district partners to maximize user engagement. • 30% travel required, and can be heavier during the summer and fall seasons.

Requirements

• 2+ years instructional leadership or coaching experience • 5+ years teaching experience • Excellent interpersonal, organizational, and persuasion skills • Top-notch organization and attention to detail • Entrepreneurial spirit • 2+ years school or district leadership experience (desirable) • 2+ years business experience, ideally in sales or customer success (desirable)

Benefits

• 70-110k compensation range, based on experience and location • Medical, dental, and vision coverage • Safe Harbor 401k matching • Flexible time off policy • Goalbook Family and Medical Leave • Goalbook Universal Basic Income • A truly motivated, passionate, and fun team. We’re collectively interested in helping you grow in your career.