Customer Success Manager

December 7, 2024

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Logo of Enumerate

Enumerate

Enumerate is a company that provides community management software and services designed to make the lives of property managers easier. The company's offerings include robust accounting software, resident engagement tools, communication platforms, and operational management solutions. Enumerate serves both property management companies and self-managed associations, helping them to streamline their financial management, enhance resident communication, and automate essential tasks. With cloud-based software and end-to-end management solutions, Enumerate aims to reduce administrative burden and improve operational efficiencies for its users.

condo • hoa • accounting • software • management

51 - 200 employees

Founded 1993

🤝 B2B

🏠 Real Estate

☁️ SaaS

💰 Private Equity Round on 2021-06

📋 Description

• Customer Success Manager prioritizes building positive relationships with customers • Helping customers gain access to resources and tools to use Enumerate products successfully • Resolving customer queries, recommending solutions, and using excellent communication skills to earn clients’ trust

🎯 Requirements

• Deep understanding of SaaS products, with proficiency in Microsoft Office • Solid experience with CRM software (e.g. Salesforce, Zoho CRM, MS Dynamics or similar) • Proven ability to grow accounts, win back customers and negotiate with key stakeholders • Independent problem-solver • Excellent listening, negotiation, and presentation abilities • Strong verbal and written communication skills • Ability to organize a daily workload by priorities and to meet deadlines in a fast-paced quickly changing environment

🏖️ Benefits

• Competitive salaries • Medical (including a $0 option for employees) • Dental • Vision • Life and disability coverage • Paid vacation • Paid holidays • Tuition reimbursement • $1,000 employee referral program • 401(k) plan • Fun in-person perks like pet-friendly offices, paid food trucks and company outings

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