Gorgias
Meet Gorgias, the customer service platform that’s designed for ecommerce merchants, and built to support all the tools in their stack. Our product unifies support over email, live chat, voice, Facebook, Instagram, Twitter, and SMS in one feed to help our merchants provide exceptional customer experiences at scale on Shopify, BigCommerce, and Magento.
Ecommerce • Customer Support • Online Store • Customer Experience • Help Desk
201 - 500 employees
💰 $30M Series C on 2022-08
Account Executive
February 18
Gorgias
Meet Gorgias, the customer service platform that’s designed for ecommerce merchants, and built to support all the tools in their stack. Our product unifies support over email, live chat, voice, Facebook, Instagram, Twitter, and SMS in one feed to help our merchants provide exceptional customer experiences at scale on Shopify, BigCommerce, and Magento.
Ecommerce • Customer Support • Online Store • Customer Experience • Help Desk
201 - 500 employees
💰 $30M Series C on 2022-08
📋 Description
• Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. • Join our team for the opportunity to work with smart, passionate people every day. • You will be at the forefront of innovative tech solutions and your skills will be instrumental in driving revenue in Germany.
🎯 Requirements
• 2-3 years of sales experience as an Account Executive or selling directly to e-commerce brands in a closing role • Demonstrated success in a fast-paced and high-volume sales environment • Proven track record of meeting and exceeding quota • Proficient in both German and English • Tech Savvy, you will act as a solutions consultant that can speak to how our products can help improve the CX experience and drive revenue • Selling is something you love doing, you want to be coached and further develop your sales skills • Ability to understand complex ideas and automate processes • Active listener who can identify opportunities and leverage them • Strong ability to move fast and get things done • Outstanding verbal, written, and presentation skills in English
🏖️ Benefits
• 💻 MacBook Pro • 🍽️ Personal credit card to buy lunches (you’ll have your own Gorgias credit card) • 🏥 We provide private health insurance and retirement pension • 💆🏻♀️ Work from home stipend (working from home should feel breezy) • 📚 Annual learning stipend (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!) • 🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!
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