Account Manager - Client Activation

October 17

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GR0

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Seo • Content Writing • Influencer Marketing • Affiliate Marketing • Email Marketing

51 - 200

Description

• Demonstrate a growing understanding of client needs and handle more complex client interactions with minimal supervision. • Communicate effectively with mid-level stakeholders, ensuring clarity in communications while addressing most client queries confidently. • Escalate potential issues or client churn to leadership as necessary, while being able to handle SMB client escalations without needing to escalate to senior management. • Manage 18-25 accounts or oversee $175,000 - $250,000 in Monthly Recurring Revenue (MRR). • Extract and interpret standard reports, providing insights into client performance and understanding basic trends. • Assist in setting up and incorporating Multi-Touch Attribution tools such as Northbeam or Triple Whale into marketing campaigns, articulating the value of these tools to SMB clients. • Support the execution of omnichannel strategies, ensuring accurate delivery across channels with limited oversight. • Develop and execute workflows independently, optimizing processes to improve efficiency and outcomes.

Requirements

• Growing understanding of client needs and the ability to handle more complex interactions. • Strong communication skills, especially with mid-level stakeholders. • Ability to manage multiple accounts or projects independently. • Proficiency in digital marketing tools, data interpretation, and reporting. • Strong organizational skills to manage workflows and ensure timely task completion. • Sales understanding and ability to contribute to growth initiatives and client expansion efforts.

Benefits

• Shared Financial Success - GR0 believes strongly in equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total annual compensation for this role is market competitive - $70,000 - $80,000 base salary (commensurate with experience), as well as a competitive commission structure. • A Unique Opportunity to work for a rapidly growing company alongside next-level talent in a respectful, inclusive, diverse, and inspiring environment. #GR0Together • Health and Family Benefits - GR0 offers comprehensive medical, dental, and vision coverage options for GR0ers and their families. • Flexible PTO - We know that rest is vital to your wellbeing and career success, so we give you the flexibility and trust to take it when you need it. • Community Impact - GR0 is committed to supporting the communities where we work and live by partnering with local charitable organizations to give back in various ways.