Account Executive - SMB

March 1

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Grafana Labs

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Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

Monitoring • Observability • Dashboards

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Grafana Labs is seeking a driven and dynamic individual to join our Velocity Sales team as a Velocity Account Executive. • This team operates within our self-serve group, focusing on new business acquisition within our product led growth (PLG) segment. • We’re looking for a high-performing, ambitious individual eager to step into an early-stage sales role with the opportunity to make a direct impact. • If you’re passionate about observability, PLG, and building scalable sales strategies, this is your opportunity to help shape the future of Grafana Cloud and accelerate your career in a high-growth environment. • Spearhead the growth & adoption of Grafana Cloud by converting our month-to-month customers into long-term, high-value annual contracts. • Own the full sales cycle from identifying opportunities to closing deals, ensuring customer success along the way. • Leverage data-driven insights to proactively engage customers and position the long-term value of Grafana cloud. • Expertly convey the value of Grafana Cloud and differentiation between our Self-Serve and Contracted options. • Partner with cross functional teams to refine messaging, improve product, and enhance the customer journey. • Shape the future of the team by contributing best practices, sales playbooks, and process improvements as we build. • Manage quote creation, order processing, and day-to-day customer requests. • Consistently meet and exceed sales objectives.

🎯 Requirements

• 1+ years of experience in software sales with a proven track record of exceeding targets in a competitive environment • Results driven mindset with the ability to identify opportunities, drive deals forward, and deliver measurable results • Excellent communication skills across all channels (in person, online, in writing) with the ability to build strong working relationships both in person and virtually • Strong interest in observability, PLG, and technical sales • Self-starter mentality, thriving in fast-paced, high-growth environments where innovation and execution matter • Experience with Salesforce, Gong, Quoting tools, and Zoominfo is preferred • Familiarity with Command of the Message and MEDD(P)ICC sales methodologies is ideal

🏖️ Benefits

• equity • bonus (if applicable) • other benefits listed here.