GRIN
GRIN is a comprehensive software platform that empowers brands to manage and scale creator programs. As a leader in influencer marketing solutions, GRIN offers tools for creator discovery, relationship management, and content management, along with robust analytics for tracking ROI. The platform integrates with multiple social media and commerce platforms, facilitating seamless communication and collaboration between brands and content creators. With a focus on building effective partnerships, GRIN helps brands enhance their marketing strategies through the use of influencers, brand ambassadors, and customer advocates.
ecommerce and creator management
Account Manager
February 22
🏄 California – Remote
💵 $70k - $75.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💰 Account Manager
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
GRIN
GRIN is a comprehensive software platform that empowers brands to manage and scale creator programs. As a leader in influencer marketing solutions, GRIN offers tools for creator discovery, relationship management, and content management, along with robust analytics for tracking ROI. The platform integrates with multiple social media and commerce platforms, facilitating seamless communication and collaboration between brands and content creators. With a focus on building effective partnerships, GRIN helps brands enhance their marketing strategies through the use of influencers, brand ambassadors, and customer advocates.
ecommerce and creator management
📋 Description
• Renewal Management: Handle renewals for smaller accounts, ensuring timely completion. • Customer Support: Assist customers with basic troubleshooting related to contract terms. • Process Management: Keep CRM systems updated with all renewal activities. • Learning & Growth: Develop foundational knowledge of GRIN’s product and workflows.
🎯 Requirements
• 1–2 years in a customer-facing role, such as customer service or account coordination. • Basic familiarity with SaaS platforms or CRM tools is helpful but not mandatory. • Strong communication and basic problem-solving skills. • Highly organized and attentive to detail. • Eager to learn product functionality and troubleshooting techniques. • A team player with a positive, service-oriented mindset. • Self-motivated and able to work independently. • Adaptable and capable of thriving in a fast-paced, dynamic environment.
🏖️ Benefits
• 16 days of PTO + 10 sick Days + 15 paid holidays • Medical, dental and vision insurance • 401(k) program plus company match • Paid child bonding leave • Home office set up reimbursement • Co-working space reimbursement • Employee stock option program • Professional development stipend • #LI-Remote
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