December 27, 2024
πΊπΈ United States β Remote
π΅ $130k - $150k / year
β° Full Time
π‘ Mid-level
π Senior
βοΈ Operations
β’ The Manager of Health Plan Ops ensures regulatory compliance in appeals and grievances, vendor management, and Health Plan reporting. β’ Manage vendor relationships for claims processing and Pharmacy Benefit Manager. β’ Coordinate with the Population Health and Compliance Quality teams to track applicable outcomes and utilization data. β’ Ensure credentialing, re-credentialing, and ongoing monitoring of all external vendors and internal staff members to maintain compliance with CMS and DHCS regulations.
β’ 3+ years of strong customer service experience handling confidential information, including formal leadership experience. β’ Experience with maintaining federal and state regulatory compliance, including appeals and/or grievances. β’ Experience at a health plan required, PACE experience preferred. β’ Ability to adapt to changes and learn new systems quickly. β’ Excellent verbal and written communication skills. β’ A strong passion for our mission, with a high degree of empathy for the populations we serve. β’ A minimum of a Bachelor's degree in a healthcare related field preferred. β’ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
β’ Health insurance β’ Life insurance β’ Equity program participation β’ Paid time off, including vacation and sick leave
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