Sales Strategy Analyst

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HackerOne

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201 - 500

💰 $49M Series E on 2022-01

Description

• The Sales Strategy Analyst acts as a strategic partner to the Customer Success and Renewal functions, focusing on customer retention and reducing churn. • The individual in this role will own driving data-informed decisions about retention metrics and collaborating with cross-functional teams to implement strategies that enhance customer loyalty and satisfaction. • Working independently, this person will be expected to make impactful decisions, gaining cross-functional buy-in, and leading the direction and execution of strategic initiatives. • This role requires strong analytical skills, program management capabilities, and the ability to navigate cross-functional partnerships within HackerOne. • The GTM Strategy Team at HackerOne is responsible for optimizing revenue retention by supporting initiatives that bolster customer satisfaction and retention rates.

Requirements

• 3-5+ years of experience in a Strategy/Business Partner role with a focus on customer retention or similar functions • Proficient in analytical tools (Excel, Google Sheets) with a strong grasp of interpreting data to inform business decisions • Demonstrated ability to drive initiatives independently while collaborating effectively across teams • Excellent communication skills suited for executive and cross-functional interaction • Strong presentation skills, with experience crafting deliverables for high-level stakeholders • Team player mindset, capable of thriving in a remote, digital-first environment • Must be based remotely in US or Canada. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Benefits

Offers Equity