Seasonal Customer Care Associate
September 19
Description
• Answer incoming calls regarding healthcare questions • Build rapport with callers • Verify/Collect demographics and update systems • Determine resolution for members' needs • Connect members to appropriate areas • Manage tasks with timely follow-up • Perform other duties as assigned
Requirements
• High School Degree or GED required • Associate’s degree preferred in relevant fields • Customer Service experience preferred • Strong communication skills • Problem solving/issue resolution skills • Multitasking skills
Benefits
• Comprehensive new-employee training program • Work equipment provided • Flexible shift schedules during business hours • Opportunity for overtime • Supportive and friendly work environment • Opportunities for career growth
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