Customer Service Specialist
October 10
Description
• Customer Service Specialist working under supervision in Patient Financial Services • Handles inbound calls and outbound follow ups • Assists patients with inquiries and billing issues • Reviews insurance coverage and corrects missing information • Educates patients on claim processing and payment options • Interacts professionally with patients and documents billing activity • Ensures compliance with privacy and regulatory requirements
Requirements
• High school diploma or equivalent OR post-high school diploma / highest degree earned • 2 years of experience in Billing, bookkeeping, or accounting
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