Senior Product Manager

March 21

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HealthEdge

HealthEdge is a company that specializes in providing advanced solutions for healthcare payers through its HealthRules Solutions Suite. This suite includes a comprehensive digital claims administration processing system, care management workflow solutions, and payment integrity solutions, which aim to enhance operational efficiency and improve quality of care for health plans. By leveraging integrated technology and automation, HealthEdge helps health plans eliminate data silos, increase payment accuracy, and elevate member experience, thereby transforming the healthcare landscape for better collaboration and accessibility.

Healthcare Technology

📋 Description

• Define and maintain the product backlog, ensuring alignment with strategic business objectives • Provide product ownership oversight and direction to engineering teams to ensure delivery of features in a timely manner • Communicate with key stakeholders, including Customers, Professional Services, and Cloud Operations to clarify requirements. • Understand the business objectives and rationales behind high level product features; analyze and translate them into Story Maps that can drive the agile development process • Lead engineering grooming sessions for selected stories, capturing more detailed task breakdowns and estimates. • Conduct detailed analysis to document functional and non-functional requirements. • Work with engineering and support teams to analyze defects, investigate root causes, and recommend fixes. • Create detailed system specifications, process flows, and user guides to support product development and implementation • Work within an assigned engineering scrum team to develop, test, document, accept, and release specific product features. • Communicate back to the product management team about issues, challenges, and risks related to the engineering process on assigned product features • Demonstrate completed product features to both internal and external key stakeholders • Partner with marketing, sales, and customer success teams to ensure a smooth rollout of new features. • Lead periodic customer onsite visits • Lead internal training and knowledge transfer for key product features • Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII

🎯 Requirements

• 8+ years’ experience as a product manager in a SaaS-based, Agile/Scrum technology company including all related processes (e.g. story mapping, requirements writing, prioritized backlogs, product ownership within a scrum team) • Must have 5+ years of experience in the healthcare industry • Must have a solid understanding of healthcare claims processes • Must have experience working with web-based applications, UI/UX principles, and front-end workflows. • Experience conducting system analysis in a technology company. • Ability to lead teams and customers through ambiguity • Demonstrate strong interpersonal skills • Be a team player • Good understanding of JIRA or a similar tool • Bachelor’s degree in engineering, science, or healthcare • SAFe or Scrum certification (CSPO, SAFe POPM, CBAP) is a plus • Bonus Points: Passion for product management and learning • Proven business acumen and business domain knowledge in the healthcare industry in general and in the provider data, credentialing, and/or related provider network areas, in particular

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